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Do I have to pay sales tax?
Sales tax will only apply to residents of the US State in which we are registered, but not to any other US state or the rest of the world. We are registered in the state of Florida and will charge tax based on the customers state or place of residence.
How can I pay for my order?
We accept Visa, MasterCard, American Express and Discover.
How much will my shipping charges be?
There is a $5.00 shipping and handling charge per item for all US shipments. All shipping requests outside the US will have a $20.00 shipping and handling charge per item. The total cost of goods and the cost of shipping as well as sales taxes if applicable are clearly displayed.
What if I need to return my order?
You may return an item in its original condition for a refund or credit within 15 days of receiving it. Shipping charges can only be refunded if the return is due to our error. All returns must be accompanied by the packing slip. After a return has been received, it will take 1-2 weeks to process. We suggest using UPS or insured Parcel Post for your protection.
What if you don't have all of the items in stock?
If we do not have the item in stock, it will be ordered from the manufacturer and shipped directly to you.
Have questions we didn't answer?
If you have additional questions, please E-mail or call our Customer Service Department at
1-800-525-8495.
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